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Key Account and Delivery Manager
drjobs Key Account and Delivery Manager العربية

Key Account and Delivery Manager

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1 Vacancy
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Jobs by Experience

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12 - 13 years

Job Location

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Amman - Jordan

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Jordanian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 2469637
  • About the job

    Do you want to be part of a success story and journey towards becoming a globally renown company and unicorn?

    Have you always been told that you are a problem solver? Do you want to become a consultant that is considered an advisor for C-level executives or high-ranking government officials?

    Case In Point is looking for professionals who want to make a difference and thrive in a challenging environment.

    People who are resilient in the face of change, eager to learn at an exponential speed, and are keen on creating an exponential and global impact.

    Your Role:

  • Manage client accounts with a focus on building strong, long-lasting relationships.
  • Communicate effectively with executives, understanding their needs and expectations.
  • Negotiate terms with clients, including service level agreements and pricing.
  • Provide guidance and support in preparing contracts for clients, ensuring legal compliance and accurate representation of engagement terms.
  • Collaborate with internal stakeholders to identify and address contingent workforce needs and issues.
  • Evaluate and improve our current contingent workforce management processes.
  • Develop and implement strategies to enhance the management of our organization's contingent workforce, including temporary employees, independent contractors, and consultants.
  • Ensure compliance with relevant laws, regulations, and policies related to contingent workforce management.
  • Develop and maintain relationships with external vendors and suppliers to ensure access to a high-quality contingent workforce.
  • Monitor and analyze key performance indicators related to contingent workforce management.
  • Familiarity with HR technology and systems used to manage contingent workforces, such as VMS (Vendor Management Systems), ATS (Applicant Tracking Systems), and HRIS (Human Resources Information Systems).
  • Understanding of cultural nuances and business practices in the Gulf region or Middle East.
  • Strong presentation skills and the ability to present findings and recommendations to the stakeholders.
  • Requirements:

  • Bachelor's or Master's degree in human resources, business administration, or a related field.
  • Minimum of 12 years of experience, with at least 5 years in contingent workforce management, including experience with temporary staffing, independent contractor management, and/or consulting.
  • Must be fluent in English both spoken and written.
  • Experience in managing client accounts and communicating with executives.
  • Excellent skills in managing clients' expectations and building client relations.
  • Must have experience managing delivery of projects or project management.
  • Proven track record in developing and implementing strategies for contingent workforce management.
  • Experience in recruitment, staffing, and talent acquisition for consultants is a preferred plus.
  • Knowledge of relevant laws, regulations, and policies related to contingent workforce management.
  • Familiarity with HR technology and systems used in contingent workforce management (VMS, ATS, HRIS).
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Ability to work independently and as part of a team, with strong project management skills.
  • Preferably experience working in the Gulf region or Middle East.
  • Experience in delivering staffing projects, including sourcing and selecting candidates, coordinating interviews, and managing the onboarding process.
  • Experience in employee experience and ta

Employment Type

Full Time

Department / Functional Area

Accounts / Taxation / Audit / Company Secretary

Key Skills

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