Our client is an awardwinning next generation property marketplace (one stop shop housing ecosystem). They are a market disruptor enabling home movers to conduct an endtoend property transaction via a single platform. The platform makes transactions faster more assured and allows customers to have greater control over their transactions.

Their goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century.

They are growing as a business and as such they are seeking entrepreneurial and collaborative individuals who are simplifiers! They need their people to help them work towards their mission of revolutionizing home moving.

Our client achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative company in 2021 Best Business Awards in the UK.

To run and manage a suitably sized caseload subject to seasonality and continuing review of capacity both individually and across the department with use of an assistant.

• Ensure all activity within the team is completed in accordance with strict deadlines and in line with set KPIs and SLAs.

• To meet all individual targets and objectives including but not limited to target number of completions per month.

• Attend dedicated training sessions 121s performance reviews and team meetings.

• To communicate with clients over the telephone email and in facetoface meetings.

• To communicate with other solicitors and professional organisations over the telephone by email and correspondence.

• To update all panel members / stakeholders within the business and within the referral businesses with whom we deal.

• Be able to deal with and work within referrers SLAs and meet their requirements / panel requirements.

• Utilise the inhouse bespoke case management system in accordance with firm protocols.

• To be a role model for those around you in both file management actions and behaviour.

• To provide the highest level of customer service to clients at all times.

• Utilise the inhouse bespoke case management system in accordance with firm protocols.

• To carry out such other functions or tasks as required from time to time by the Senior Conveyancing Manager or other members of the firm’s Senior Management Team.