Java Application Support Specialist

Job Description

• As part of the team, you will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, performing the code deployment in Production and Client testing environment, engage in automation activities, do root cause analysis and remediation. The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures, Code Debugging and such. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations.

Job Requirements

• Candidates should have Knowledge on Java and L2 operations support.
• Candidates should have 2-4 years of experience in Operations & Support with a background of Web Services and Java Support.
• Candidates should have excellent communications skills and have a positive attitude to learn new skills.
• Candidates should have to work in shifts on 24*7 model including night shift.
• Basic knowledge on operations support processes/tools like JIRA, Release Management process.
• Basic knowledge on SOAPUI and Postman.
• Basic knowledge on Unix and Shell scripts and commands.
• Candidates should have a Java background and can do code analysis.
• Candidates should have experience in analysing Thread dump & Heap Dump