IT Technical Support....
IT Technical Support Specialist
Posted on :
25-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 769714
- Provide fast and effective quality IT supports to all system users against agreed Service level agreement and Operational Level Agreement.
- Ensure strict adherence to P&Ps and prompt closure of audit findings.
- Follow Incident Management Process and use the formal Service Management tool.
- Participate in Problem Management process where requested, along with any Service Management Process
- Participate in the development of Service level agreement with concerned parties when requested.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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