IT Support Sales Support Engineer - HelpdeskServiceDesk - Tier 23 Work from home

ABOUT US

EasyITGuys is a quickly growing allencompassing IT solutions company that is located in Downtown St Croix Falls Wisconsin We consider ourselves a versatile IT service provider We offer a wide variety of support options (Onsite Instore Remote Phone) to our residential and commercial clients We also offer web design web hosting phone repair and a variety of other technology services Weve been in business for years and have established ourselves as the goto IT Company in our area We pride ourselves in our high quality work and world class customer service Our clients are the center of our business 
Please checkout our Facebook and our website for details about our company See why we are rated  on both Facebook and Google! We expect the best and deliver excellence
Please checkout our Facebook and our website for details about our company

Page > https//wwwfacebookcom/EasyITGuys
Photos > https//wwwfacebookcom/EasyITGuys/photos/
Videos > https//wwwfacebookcom/EasyITGuys/videos/
Reviews > https//wwwfacebookcom/EasyITGuys/reviews/

THE OPPORTUNITIES

Type Hourly
When MondayFriday AM to PM or AM PM (depends on our current staff and needs)
Where Level / Business Support Team
What You will support and offer cutting edge technologies to small to medium sized businesses You will help engineer automation group policies and and server environments Maintenance and end user support are part of the daily work list You will primarily work out of your home with routine onsite visits to your assigned clients You are a master at your craft and other departments will reach out to you for advice Your job is to be the best IT guy your clients have ever worked with We will help you accomplish this goal through documentation and the best tools in the industry At the same time we strive to have a great work and life balance If we work together we can accomplish anything!

REQUIRED SKILLS OR EXPERIENCE

years of related work experience
Active Directory and Group Policy experience
HyperV and ESXI
Proficient with Windows Operating Systems Microsoft Office Windows Server and VPN Configuration
Ability to troubleshoot software issues
Office proficient
Excellent communications skills and the ability to instruct nontechnical users
Willingness to work as part of a team to deliver quality service to our clients
Time management and task prioritization skills
Experience performing onsite services and projects

BONUS POINTS PREFERRED SKILLS

 Cisco/Datto switches and SonicWall/Watchguard Firewalls
WPM
 Powershell and command line (scripting) 
Platform experience in Auvik Connectwise Automate Connectwise Control Acronis Repairshopr IT Glue
ITIL best practices followed
Certifications 
AS/BS Degree
Prior MSP experience
Prior Sales experience

WHAT YOU CAN EXPECT

Based on qualifications and experience
Experience Experience and more experience (did we say experience)
Room for promotion (Different support teams and positions)
Small Business Experience (your opinion is heard and valued)
Paid Time Off (Vacation/Sick Time/Personal Time)
Paid Holidays ( per year)
K Plan (% matching)
Exciting and fast paced work environment
Company Incentives and Perk programs

Were located at North Washington Street in downtown Saint Croix Falls WI on highway We are open Monday through Friday AM to PM and Saturdays from AM to PM