IT Manager

• Running regular checks on network and data security
  
• Identifying and acting on opportunities to improve and update software and systems
  
• Developing and implementing IT policy and best practice guides for the organisation
  
• Designing training programs and workshops for staff
  
• Conducting regular system audits
  
• Running and sharing regular operation system reports with senior staff
  
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
  
• Managing and reporting on allocation of IT budget
  
• Providing direction for IT team members
  
• Identifying opportunities for team training and skills advancement
  

Requirements

• 6-8 years of experience, preferred to have experience in call center business.
  
• Good to very good level of English.
  
• leadership skills.
  
• multitasker.