ITIL Jobs in Alexandria

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relation More...

ITIL Foundation v4: Apply ITIL Foundation v4 principles to enhance IT service management and align asset management processes with industry best practices. Software Licensing & Compliance Process: Manage software licensing processes, ensuring compliance with licensing agreement More...

ISO Standards and COBIT: Demonstrate awareness and adherence to ISO standards, particularly ISO19770, and possess knowledge of COBIT principles to enhance IT governance. ITIL Foundation V4: Apply ITIL Foundation V4 principles to optimize IT service management, aligning asset manage More...

Responsibilities Work closely with Senior stakeholders across the organization as a thought leader on ITIL process re-engineering and continuous improvement Evaluate IT processes regularly, especially Knowledge Management (KM), identify areas where the targeted process metrics are More...

Job Description Ensure stable and reliable Operation for internal operation Day-to-day performance monitoring. Participate in a 24x7 call-out rotation. Ticket and standard changes response for customer with valid support contract Manages Systems High Availability and Disaster R More...

Handel RAYA Customer users consulting to apply the ITIL / ITSM best practices -Gather, analyze customer requirements and map the needs to the ITSM solutions -Handle implementation, integration, customization and support of Service Management / Monitoring / Automation tools -Conduct UA More...

Job Description Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client maint More...

SAP Basis Administrator Analyst Bachelor’s degree in Computer Science or related field 3-5 years of experience in SAP Basis administration, preferable on HANA Depth of experience of the major SAP components, preferably with large customers and complex landscape. In-depth a More...

Responsibilities: Overall productivity & profitability of the CSM team The CSM resource sizing for new business opportunities The pricing and costing of CSM resources in Egypt Ensuring all Open SIPs are followed up with and meeting the GPO targets for SIP updating and follow- More...

Skills: PowerBuilder, Oracle PL/SQL, Visual C++, Basics of EDI and EDI data sets/mappingBasics of Warehousing concepts, Manufacturing domainExperience in Migration and toolset upgrade projects is critical, 8-10 years of experienceKnowledge on Manufacturing Process is an a More...

Alnafitha Enterprise Strategy Consultation team is a team that contributes to Alnafitha services by providing best practices and excellence methodologies in the domains of ITSM Information Security Business Continuity GRC Risk Assessment Security Compliance IT Quality and Enterprise A More...

Job Description BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience Years of experience at least 3 years Above average knowledge of networking protocols, especially TCP/IP. Proven experience as a help desk technician or other customer supp More...

Please read the job description very carefully before applying. We are hiring for a leading IT software company in India. Experience: 2-8 years Location: Work from Home Ideal Candidate: You are working/worked at B2B SaaS based company or FinTech SaaS based company and you have experie More...

Job Description Main Job Duties: Ensure Servers and applications are operating optimally, are backed up, and are properly Perform ongoing monitoring and maintenance of all servers in the operations team environment Support end-users on complex technical issues including problem More...

Responsibilities: The Senior Network Engineer is responsible to support the enterprise network infrastructure for the entire group. This role requires an experience operations/projects engineer with in-depth enterprise technical expertise in order to communicate, and collaborate with More...

Title: System Administrator Location: Hartford, Connecticut Duration: 12 monthsNote: This is a Hybrid Position.Job Description:Database/Systems Administrators are responsible for managing and maintaining the hardwired lines and wireless connections in a system and the hardware that More...

Tasks Position: - Azure Cloud System Engineer with VM Ware Location: Singapore Contract: 12 Months + possible extension Roles & Responsibilities: 10 Years of experience in Infrastructure and Cloud technology with good communication skills. Job Location - On-site (Singapore) Job More...

IT Field Services and Support: Support the network & systems services, manage IT operation and Field Operation within the Egyptian locations. IT End User Service and Support: Take end user calls; analyze issues and requests regarding IT services; create and manage tickets More...

Roles and Responsibilities Provide daily administration & support on emerging cloud technology which has hands-on experience on Azure, Office365 and various cloud services such as container services, ASE, data analytics Prefer the appreciation on legacy technology su More...

Roles and Responsibilities Provide daily administration & support on emerging cloud technology which has hands-on experience on Azure, Office365 and various cloud services such as container services, ASE, data analytics etc. Prefer the appreciation on legacy technolog More...