Investigation Specialist with English
Posted on :
29-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2674350
- Key job responsibilities
As part of your role, you will have the opportunity to:
- Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer’s, or merchants.
- Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
- Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
- Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.
- Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
- Consistently achieve/exceed weekly productivity and quality standards.
- About The Team
The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, - while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and
Employment Type
Full Time
Company Industry
Department / Functional Area
Software Development / Application Development (IT Software)
Key Skills
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