Information Technology specialist

• Provide first and second level support to end users
• Escalate appropriate issues within the team as necessary
• Ensure adherence to service level agreements
• Perform housekeeping and network maintenance activities
• Deploy new PC's, laptops, software and peripheral equipment
• Research technical solutions in department specific applications
• Remain courteous and patient with end users
• Work as part of a team to consistently achieve team targets

Leadership capabilities:

• Identifies and embraces our purpose and values and puts these into practice in their professional life
• Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador
• Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
• Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
• Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities