Information Managment Officer

Position: Information management Officer Location: Amman Reports to: Information management Manager Summary: Your role would be to support Medair’s information management processes at the regional level – on one hand, you’d have a very data-and-computer-oriented position, and on the other hand you’d be called on to deliver trainings to get others involved in information management. On a day-to-day basis you would be involved in a wide variety of activities involving computer programming, database management, server maintenance, report creation, monitoring and evaluation, and internal/external training on information management. Responsibilities: Accountable For General Tasks Data Collection Developing and updating ODK forms Keeping ODK training material up to date Develop organizational capacity for multimedia and information alerting usage Server Maintenance, Data Protection, and Database Management Developing and maintaining a master database Be responsible for data accuracy and ensure that the tools are designed with data quality in mind. Implementing beneficiary data protection protocols and tools Manage user accounts through centralized servers. Cross check data collected from the field, ensure regular updates of databases, and solve eventual discrepancies. Be responsible for the archiving and backup of programme information. Assist in the implementation of standardized information management policies, data systems and information products Computer Programming & Technology Development Contribute to database programming. Contribute to mobile app programming. Test, evaluate, and implement new technologies as necessary. Design, build and maintain integrations between different IM system Data Analysis, Visualization, and Reporting Use Qlik sense, ODK and other relevant software to provide IM services in the form of electronic data collection forms, databases, and interactive dashboards. Using GIS or other relevant software to produce information visuals and maps. Produce automated database reports. Contribute information visuals to internal and external reporting. Ensure that the results are shared with the people concerned (dashboard, maps) Communication & Training Create training material based on capacity needs assessments conducted. Contribute to conducting IM Capacity building trainings to relevant staff. Carry out internal and external trainings on information management for humanitarian programmes. Quality Management Follow appropriate IM standards and integrate lessons learned into the projects. Diagnose hardware and software faults and solve technical and applications problems Role Qualifications: We need Required Desirable Vocational qualification University degree in relevant subject or equivalent professional / technical qualification University degree in Computer Programming, Database Management, Systems & Computing Work experience Relevant professional experience working with information management using large and complex databases (3 yrs.) Experience using data for reporting purposes. Previous NGO experience (2+ yrs.) Experience with data analysis packages (eg, Qlik, powerBI) Experience in use of tablets &smartphones and associated software Languages Intermediate English (spoken and written) Excellent Arabic (spoken and written) Willingness to improve language skills, spoken and written IT Strong computer skills with advanced knowledge of Microsoft Excel, Word, and Outlook. Strong knowledge of XLS form development and the use of CommCare, ONA, ODK and/or other mobile data collection platforms. Intermediate knowledge of Access Problem solving ability. Aptitude, willingness, and ability to learn programming, data analysis and data management packages that are not familiar. Intermediate computer programming skills Experience of IT troubleshooting Advanced computer programming skills Advanced database management (i.e., SQL, Qlik, Oracle, etc) Server management experience Role Competencies: We need Required Desirable Motivation You are passionate to work in humanitarian sector. Enthusiastic with a ‘can-do’ attitude Good understanding of humanitarian issues Compassionate, self-motivated, energetic, autonomous Team building Team player Good communication and inter-personal skills Able to develop/maintain effective relationships Adaptability Capacity to manage personal stress levels. Creative, open-minded, flexible, self-learner Diplomatic and sensitive to humanitarian issues Willingness to be strtched professionally. Technical Expertise Strong IT and programming skills Attention to detail. Problem solving ability Skilled at smartphone-usage Good numerical and report writing skills. Desire to develop new software Management & Leadership Able to build trust and enforce procedures Able to oversee multiple tasks, proritising and delegating as required. Experience of budget compilation and monitoring Experience training others in project support Areas of Expertise Data collection (ONA, Commcare) Database Management Data visualization and reporting Server Management Computer Programming Organisational capacity Well organized: Able to prioritise. Able to manage time. Able to manage a large workload. Able to gather and maintain clear and accurate data. Self-motivated and proactive Strong experience in dealing with administrative procedures. Demonstrated creativity in helping different departments. Relational Team-player with good inter-personal skills and cross-cultural understanding .

Able to handle pressure and conflict well in a calm and constructive manner. Able to work independently. Excellent mediation and facilitation skills Able to intervene appropriately (in collaboration with stakeholders) on behalf of beneficiaries. Commitment to collaboration with stakeholders and partners