Implementation Engineer

Overview:

Key Responsibilities:

• Collaborate with clients to understand their technical requirements and develop implementation plans
• Conduct system configurations and customizations to meet client needs
• Provide technical assistance and support during the implementation process
• Ensure successful integration of our solutions into client systems
• Troubleshoot and resolve technical issues during implementation
• Coordinate with internal teams to ensure timely project delivery
• Conduct testing and quality assurance of implemented solutions
• Train clients on the proper use of implemented systems
• Document implementation processes and procedures
• Provide postimplementation support and maintenance
• Manage multiple implementation projects simultaneously
• Stay updated on industry trends and best practices in implementation
• Participate in continuous improvement of implementation processes
• Assist in presales activities by providing technical insights and expertise
• Contribute to product development by providing feedback from implementation experiences

Required Qualifications:

• Bachelors degree in Computer Science Information Technology or a related field
• Proven experience in implementing technical solutions or systems
• Strong understanding of database concepts and SQL
• Proficiency in programming languages such as Java Python or C
• Knowledge of networking principles and protocols
• Experience with project management methodologies
• Excellent problemsolving and analytical skills
• Ability to communicate effectively with technical and nontechnical stakeholders
• Customeroriented approach with a focus on delivering highquality solutions
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Certifications in relevant technologies or project management (e.g. PMP ITIL) are a plus
• Adaptability to travel to client sites as needed
• Understanding of software development lifecycle (SDLC) principles
• Experience with cloud technologies and platforms

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