ICT Assistant
Posted on :
01-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 510293
- Configuring new equipment, as well as installing software and providing users with their requests for IT services such as application systems or equipment resources.
- Identifying and resolving/escalating reported incidents related to computer hardware and software, mobile devices and other technology related tools and products, access issues, connectivity, telephony, video conferencing and software operational problems; analyzing issues and incidents, identifying systemic problems and recommending appropriate solutions, and contributing to organization IT infrastructure.
- IT assets management and tracking.
- Identifying and resolving/escalating reported applications systems functional and/or operational issues and problems in coordination with the second level support teams
- Maintaining and updating standard IT Services.
Employment Type
Full Time
Company Industry
Department / Functional Area
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