Hospitality Operations Manager mfx

ARE WE A GOOD MATCH

Do you love being out in nature Are you into mindfulness mental fitness and meditation Are you into design brand experiences and storytelling And most importantly do you wear your heart in the right place

If yes then we are looking for you. Come and join us to create with us unforgettable Offgrid moments (and memories) out in nature.

ABOUT US!

Offgrid Mindful Cabins GmbH is an earlystage nature travel hospitality sustainable and design startup. We are fuelled by passion for mindfulness nature storytelling and unique design experiences. We design manufacture and operate cabins (tiny houses) that promote mental wellness mindfulness and unforgettable memories in the heart of nature. Our beautifully designed Offgrid cabins serve as gateways to happier healthier lives.

To support our mission we recently raised capital from angel investors who have extensive experience in our field of business and building unicorn ventures. Were excited about the future and are looking for talented individuals who want to join us on this journey.

OUR COMPANY CULTURE:

At Offgrid were more than a team were a group of heartdriven people committed to making a difference. If youre kind openhearted and share our vision of inspiring better living wed love to connect with you. At Offgrid were not just offering jobs; were inviting you to be part of a journey to shape healthier happier lives.

Tasks

JOB INTRO:

Offgrid is seeking a highly motivated and experienced Hospitality Operations Manager to oversee and manage the daytoday operations of our unique and sustainable cabin retreats. As the Hospitality Operations Manager you will play a critical role in ensuring the highest level of guest satisfaction and service delivery.

WHAT WILL YOU BE DOING HERE

• Manage all aspects of the daily operations of the cabin retreat including but not limited to housekeeping maintenance front desk and food and beverage services.
• Ensure the smooth functioning of all cabin facilities amenities and services maintaining high standards of cleanliness comfort and safety.
• Develop and implement operational policies procedures and standards to enhance guest experience and streamline operations.
• Train supervise and motivate staff members providing guidance and support to ensure exceptional performance and adherence to company standards.
• Monitor and evaluate guest feedback reviews and complaints to identify areas for improvement and take appropriate actions to address any issues promptly.
• Collaborate with other departments such as sales marketing and finance to develop strategies that drive revenue growth and enhance overall guest satisfaction.
• Oversee inventory management procurement and vendor relationships to ensure the availability of necessary supplies equipment and services.
• Coordinate with external service providers such as contractors suppliers and local authorities to ensure compliance with regulations and maintain a safe environment for guests and staff.
• Stay updated on industry trends competition and customer preferences to continuously innovate and improve our offerings.

Requirements

WHAT WERE LOOKING FOR IN YOU:

• Bachelors degree in Hospitality Management or a related field (or equivalent practical experience).
• Proven experience in hospitality operations management preferably in a similar luxury or ecofriendly accommodation setting.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Outstanding problemsolving abilities with a proactive approach to resolving issues.
• Exceptional interpersonal and communication skills both verbal and written.
• Proficient in using computer systems and software relevant to hospitality management.
• Knowledge of sustainability practices and commitment to environmental responsibility.
• Flexibility to work evenings weekends and holidays as required in a 24/7 operational environment.

Benefits

WHAT WE HAVE TO OFFER:

• Opportunities for career development and advancement.
• Learn how to build a successful brand and product experience.
• The opportunity to be outside and in nature regularly and all year round.
• A great company culture where the heart counts more than the skills and degrees.
• Work closely with an experienced entrepreneur.
• The opportunity to be here from day one and help build grow and scale an international company and brand.
• Regular team events and companywide meetups.
• A job with a meaningful purpose and a strong vision.
• A competitive salary and package.
• Collaborative and inclusive work environment.
• Access to company facilities and amenities.
• Professional development and training opportunities.
• Worklife balance initiatives.
• Opportunities to contribute to sustainability and environmental initiatives.

OUR PERKS AND BENEFITS FOR YOU::

• Hybrid / remotefriendly. To build trust however we also strongly believe in the power of human connections and facetoface conversations.
• Free nights for you and your 1 in our Offgrid cabins plus discounted rates for family and friends.
• Discounts and benefits with our partner brands.
• Beautifully designed green botanical office space in BerlinMitte.
• Urban Sports company membership benefits.
• Flexible work environment and working location.
• Supportive and accessible management team.

SO HOW DOES ALL THAT SOUND

So if you are equally passionate about design storytelling mindfulness nature and the outdoors sustainability and hospitality and you have experiences in the world of startups then we could be the right environment for you!

Join our passionate and ambitious team led by our founder Bjrn Welter who has successfully built and shaped the brands of five unicorn companies including HelloFresh Pret A Manger Grover Quarters CoLiving and Virgin Atlantic.

So come on board and help us touch the hearts and change the lives of the people around us!

PS:

We believe that job ads often depict an ideal candidate but studies reveal that most folks only match around 60% of the criteria. That being said if you dont tick all the boxes in our job description but feel youve got what it takes wed still love to hear from you. Its all about finding out if we vibe together.