Help Desk official
Posted on :
08-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2696984
- Provide technical assistance and support for incoming queries and issues related to software ERP System (Microsoft dynamics AX)
- Respond to queries either in person or over the phone.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems Microsoft dynamics AX
- Respond to email messages for customers seeking help.
- Ask questions to determine nature of problem.
- Walk customer through problem-solving process
- Follow up with customers to ensure issue has been resolved.
Employment Type
Full Time
Department / Functional Area
Key Skills
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