Hardware Planner Server Installation Planner Coordinator Server Installation for our Data Center
Hardware Planner Server Installation Planner Coordinator Server Installation for our Data Center
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Job Description
ABOUT CBRE DATA CENTER SOLUTIONS
CBRE Data Centre Solutions (DCS) is a part of the CBRE Group with over 115.000 employees worldwide and delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers and investors across the globe. As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the data centre lifecycle.
We provide our employees the best conditions to develop professionally and personally and to realise their full potential in the course of their career.
Join us now in Hamar (Norway) and bring your unique talent and skills to our Team.
Tasks
YOUR CHALLENGES
The main purpose of this role is to manage Requirements that come into the HWI&P team from receipt to closure and the monitoring and management of the single point of service contact tool. As a single point of service contact for all installation and planning purposes your role is critical for the entire team. This role therefore requires a high level of organisation and prioritisation skills, a mature approach and excellent communication skills.
Key Responsibilities
- Sending acknowledgement of Requirements within 24 hours of receipt
- Reviewing Requirements received for completeness, and dealing promptly with any queries with the originator, and ensuring that responses are obtained
- Assignment of complete Requirements to the Hardware Installation & Planning (HWIP) team
- Liasing with HWIP Team where necessary for quotations, surveys and work prioritisation
- Dealing with all other mail in the Task ID including resolution of queries not related to Requirements
- Escalating any urgent situations to the Datacentre Operations Manager for the datacentre concerned
- Attending the weekly Requirements Meeting, taking minutes including any actions required
- Updating the Requirements database following the Monday meeting on behalf of the Planners and Installers with any relevant information (planned completion dates etc)
- Ensuring that documentation regarding Requirements is filed accurately
- Performing progress chasing on Requirements with both Customers and Planners to ensure that an accurate status is maintained. This may include closing Requirements which have been static for > 90 days after liaison with the customer concerned
- Producing reporting from the Database for the Datacentre Operations Managers
- Reconciling JCI billing spreadsheets against Requirements
- Liasing with Planners and Installers to ensure that the Requirements database is maintained accurately
- Coordination with the Datacentre Analysts with regard to assets being installed and decommissioned (generally by ensuring that HWMP forms are received with Requirements and passed on if necessary)
- Raising the 'daily change' for specified IBM datacentres
- Management of change records assigned to the team
- Management of problem records assigned to the team
- Acting as single point of contact for queries from Security related to deliveries
- Receipt and distribution of reports from the CCM team relating to expected deliveries
Requirements
YOUR QUALIFICATIONS
- Relevant functional experience with regards to Hardware Planning and Installation tasks
- Data Center industry experience
- ICT / Server knowledge
- Good methodical skills in terms of coordination and planning
- High level of computer / IT literacy
- Highly organised and able to prioritise
- Excellent communication skills in both Norwegian and English language (written and verbal)
Benefits
OUR BENEFITS - CONVINCING
- Future-proof job opportunity with a true development guarantee at the world s largest supplier for fully integrated Data Center services
- International working environment with inspiring cross-border career opportunities
- TOP trainings with internationally recognized state-of-the-art certifications
- Attractive salaries with an annual salary assessment/increase + good bonuses, pension and insurance programmes and other good social benefits
- Creative working culture with challenging responsibilities and a high level of autonomy
- DIVERSITY, OCCUPATIONAL SAFETY and WORK-LIFE BALANCE are practiced values!
Do you need more good reasons? Please take a look at our recent won awards:
- Data Center Company of the Year 2023 (DCS Awards)
- Data Centre Service Provider of the Year 2022 (Datacloud Global Awards)
- Data Centre Managed Services Vendor of the Year 2022 (DCS Awards)
- Commitment to Diversity and Talent Development Award 2022 (Datacloud Global Awards)
- Best Employer for Training 2022 (WOMEN in TECH Employer Awards)
HAVE WE AROUSED YOUR INTEREST?
If yes, please submit your application documents (CV, selected certificates, no cover letter necessary) incl. your availability and salary expectations via our application system. Please refer to the ref.-no. 136066 in your application.
For the sake of the environment, we kindly ask you to apply exclusively via e-Mail and to refrain from post applications.
Employment Type
Full Time
