German Speaking Reservation Agent

Are you a fluent German speaker with a passion for creating magical hospitality experiences Join us as an OnSite GermanSpeaking Reservation Specialist on the picturesque island of Malta! This role opens the door to an exciting opportunity where youll be an integral part of our esteemed hospitality team receiving a comprehensive relocation package competitive salary and inclusive health and life insurance benefits.

About Us: At the forefront of the hospitality industry we take pride in delivering unparalleled experiences to our guests. Our Maltabased team is renowned for its commitment to excellence and personalized service. As an OnSite GermanSpeaking Reservation Specialist youll play a pivotal role in upholding our reputation for warm hospitality and creating lasting memories for our guests.

Position Overview: As a Reservation Specialist youll serve as the primary point of contact for guests managing their reservations and ensuring their stay surpasses expectations. Your role involves providing personalized assistance to Germanspeaking guests ensuring seamless coordination of bookings and delivering topnotch customer service.

Key Responsibilities:

1. Booking Excellence: Manage reservations with precision catering to the unique needs of our Germanspeaking guests.
2. CustomerCentric Service: Provide exceptional customer service by promptly addressing inquiries concerns and special requests.
3. Effective Communication: Engage with guests in German employing clear and articulate communication both verbally and in writing.
4. Issue Resolution: Proactively handle and resolve guest issues exceeding expectations to enhance their overall experience.
5. Collaborative Coordination: Work closely with various departments to ensure smooth communication and fulfillment of guest preferences.

Qualifications:

• Fluent in German (both written and spoken).
• Exceptional communication and interpersonal skills.
• Previous experience in hospitality or customer service is advantageous but not mandatory; we welcome individuals with a passion for delivering outstanding service.

Perks:

• OnSite Work Experience: Immerse yourself in the vibrant ambiance of Malta while contributing to our esteemed hospitality establishment.
• Relocation Package: We offer an extensive relocation package to facilitate your move to Malta providing support for a seamless transition.
• Competitive Compensation: Receive a salary that reflects your skills and dedication to delivering exceptional service.
• Health and Life Insurance: Comprehensive coverage to prioritize your wellbeing and provide peace of mind.

Why Join Us:

• Thriving Industry: Immerse yourself in the dynamic and rewarding world of hospitality where each day brings fresh opportunities to craft memorable guest experiences.
• Career Advancement: We value talent and offer opportunities for career growth and professional development through training and mentorship programs.
• Positive Workplace Culture: Join a supportive and collaborative team dedicated to excellence creativity and a passion for delivering unforgettable moments to our guests.

Eager to embark on a fulfilling career in hospitality in Malta We look forward to welcoming you to our team! Submit your application along with your resume

Remote Work :

No