Account Manager Rete....
Account Manager Retention Agent - Turkish speaking
Posted on :
03-04-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
03-04-2024
Job Description
Req ID : 2684262
We are looking for an Account Manager / Customer Relation Agent with B2B and B2C experience to create longterm trusting relationships with our clients customers. The Customer Relation Agent s role is to oversee and build a portfolio of customers develop new business from existing clients and actively seek new sales opportunities. Customer Relation Agents also answer client queries and identify new business opportunities and trading among existing customers. In this role you will liaise with crossfunctional internal teams (including Customer Service and Sales department) to improve the entire customer experience.
ABOUT OUR CLIENT
Our client is an outsourcing company who specialises in financial services and client relations and is located in St. Julians Malta.
DUTIES AND RESPONSIBILITIES
- Operating as the lead point of contact for any and all matters specific to your accounts.
- Building and maintaining strong longlasting customer relationships.
- Develop trusted advisor relationships with key accounts.
- Ensure the timely and successful delivery of their solutions according to customer needs and objectives.
- Develop new business with new/existing clients.
- Meeting and exceeding set daily retention targets.
- Assist with challenging client requests or issue escalations as needed.
EXPERIENCE KNOWLEDGE AND SKILLS
- Previous work experience as an Account/ Sales/ Key/ Junior Manager or relevant role.
- Previous experience in CFD/FX is a must.
- Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.
- Fluent in Turkish both verbal and written communication skills.
- Negotiating skills to close agreements to maximize profits.
- Excellent listening negotiation and presentation abilities.
- Infectious sense of enthusiasm fun and imagination associated with a group committed to developing the best search sales experiences in the world.
EDUCATION
A Bachelors degree is preferred.
WORKING TIME
Monday to Thursday from 10:00 to 19:00 and Friday from 09:00 to 18:00 with 1 hour break.
SALARY AND BENEFITS
- Fixed base salary.
- Monthly performance Bonus.
- Relocation package: flight and initial housing.
- A complete education and deep knowledge of the financial global markets.
- Super fun international environment 300 employees in a huge open floor offices setup.
- Weekly food allowance benefits (applied after three months veterancy).
- Local discounts in a variety of surrounding caf s GYMs realestate agencies and similar.
- Generous incentivising budgets with great prizes competition and offsite activities.
- 300 sunny days per year in Malta.
If you meet the requirements and feel that this position is a fit for you do not hesitate and apply for this role today!
ABOUT IRIS THAUMAS
IRIS THAUMAS LTD is certified to ISO 9001:2015; licensed Employment Agency/Employment Business (EA #181); and Certified SRPS (MLC 2006 SRPS).
Employment Type
Full Time
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