Fund Administrator, Associate 1

Who we are looking for

Deliver high quality client service both internally and externally by incorporating experience and industry knowledge in daily workflow so as to complete increasingly complex tasks on time and accurately.


Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.


What you will be responsible for

As Fund Administrator, Associate 1 you will :


Client Service


Complete all tasks including the handling of all complex calls and queries, to a high quality, to meet client requirements in a timely and accurate manner

Quality control of transactions processed and client correspondence

Assist in the delivery of on the job training and development of other administrators.

Ensure business standards and client deadlines are met on a consistent basis

Actively initiate Error, Fines & Loss analysis

Escalate client issues where necessary


Technical


Adhere to procedures in relation to all tasks

Administration of Clients trades and maintenance of register, processing of cash movements and reconciliation

Identify process efficiencies in the course of their daily work and propose to line managers

Develop and maintain a thorough knowledge of Transfer Agency processes and Systems

Gain broad expertise on company products

Build and maintain internal network of contacts

Display thorough understanding of the following tasks:-

Issuance of contract notes and settlement confirms

Processing of monetary settlement, money in/out and FX process

Administration of commission payments

Processing of Fund distribution

Units in Issue reporting and reconciliation

Reconciliation completion and clearance of trades and cash

Processing of register maintenance requests


Communication


Liaise with other departments in an effective manner

Provide/seek regular feedback to team leader


Team


Act as an effective team player & deputies for immediate supervisor when appropriate

Show organization skills for oneself and others

Display effective team focus by assisting colleagues in their daily routine

Positively influencing team morale in order to achieve set standards and goals

Show willingness to assume additional tasks in order to share workload within team/department

Maintaining a can do attitude


General


Display initiative

Administration of Clients/Investors correspondence

Display awareness of daily work levels and overall business needs by


What we value

These skills will help you succeed in this role

Excellent administrative and business support skills, with the ability to multi-task and to work calmly under pressure.

Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint

Strong written & verbal communication skills

Excellent organizational, planning and co-ordination skills.

Ability to work accurately to tight deadlines

Proactive and able to work independently and as part of a team


Education & Preferred Qualifications


Detailed understanding of procedural, technical and product requirements within Transfer Agency business

Fresh graduate with little or even no experience is acceptable


Additional requirements


Accurate and Precise

Team Oriented

Organized

Personable

Flexible

Self-reliant

Enthusiastic

Excellent communications skills


About State Street


What we do.
State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, were making our mark on the financial services industry. For more than two centuries, weve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow.
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. Youll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility.
We truly believe our employees diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at (link removed)/careers