Fresher Customer Sup....
Fresher Customer Support
Posted on :
06-02-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2510455
Company Overview:
YO HR CONSULTANCY is a leading player in the recruitment industry offering quality HR services in the None sector.
YO HR CONSULTANCY is a leading player in the recruitment industry offering quality HR services in the None sector.
Role and Responsibilities:
As a Fresher Customer Support you will be responsible for ensuring the delivery of worldclass services to customers understanding their needs and providing solutions through the financial products offered by the company. Primary responsibilities include continuous customer engagement accurate call handling resolution of customer queries and complaints promotion of digital banking services customer profiling for crossservicing complaint logging and resolution customer retention sales and crossselling of products and ensuring adherence to quality benchmarks and processes.
As a Fresher Customer Support you will be responsible for ensuring the delivery of worldclass services to customers understanding their needs and providing solutions through the financial products offered by the company. Primary responsibilities include continuous customer engagement accurate call handling resolution of customer queries and complaints promotion of digital banking services customer profiling for crossservicing complaint logging and resolution customer retention sales and crossselling of products and ensuring adherence to quality benchmarks and processes.
Candidate Qualifications:
The ideal candidate should possess a Bachelors or Masters Degree in BFSI/Insurance with 0 to 1 year of experience in a sales role within the BFSI industry.
The ideal candidate should possess a Bachelors or Masters Degree in BFSI/Insurance with 0 to 1 year of experience in a sales role within the BFSI industry.
Required Skills:
- Call Handling
- Customer Engagement
- Resolution Of Complaints
customer support,customer relationship management,bfsi,customer engagement,mis reporting,call handling,cross-selling,sales,digital banking services,resolution of complaints,ensuring resolution of complaints,customer needs
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
