Field Service Engineer

• Are you a multi-skilled field service engineer looking to join a world-wide market leader?
• Industry leading rates of pay
• Excellent career prospects | collaborative company culture

Field Service Engineer - Capital Equipment / industrial cleaning machines

Area: North West London (WD HA AL HP NW N and surrounding areas)

The Company

Our client are an international market leading manufacturer of commercial cleaning equipment and machines. Their range of products includes sweepers, pressure washers, carpet care and floor care machines. These commercial machines are used in a variety of industrial, automotive, manufacturing, public sector and logistics settings. This award winning employer will provide a platform for an individual to obtain and achieve their accreditations within a 6 month period. With excellent staff retention and superb flexible benefits this company really are a cut above their competition both in terms of their products and as an employer.

The Role

This is a field based role and we are looking for a multi-skilled Field Service Engineer where you will be tasked with visiting customers servicing, repairing and demonstrating commercial cleaning machines in line with SLA's. As a Field Service Engineer you will carry out reactive repair and service visits as well as some planned maintenance visits.

The role of Field Service Engineer is:

• To provide effective and technically competent breakdown and preventative maintenance services to products and systems at a variety of customer sites.
• To identify and communicate to customers, solutions and problems they encounter with the performance of their equipment such as repair and maintenance.
• To identify changes to individual customer contracts in terms of equipment covered, customer contact information and site requirements and feedback of such information.
• To ensure that any customer reports are completed professionally, and the outcome and recommendations of any visit.
• Provide customer with advice to ensure they are maximizing the potential of their machines.

The Candidate

• Experience as a Field Service Engineer (Electro mechanical or electrical or mechanical)
• Experience servicing equipment such as industrial machines, plant hire, capital equipment, hydraulics, pneumatics, heavy automotive, light automotive, cleaning machines, FLT, Material Handing MHE, White Goods etc are of interest.

The Package on offer for the Field Service Engineer

• up to 37,000 basic + London weighting 3500
• optional 20hours overtime at (time and a quarter)
• Sprinter high spec van
• 24 days annual leave plus stats
• Health plan
• Company Contribution Pension
• Personal Development Plan - accreditations
• Work / life balance and an excellent company culture

Sectors of interest

Field Service, FLTs, MHE Material Handling, Industrial Cleaning Machines, Cleaning Machines, Forklift Trucks, Automotive, Plant Machinery, Military Machinery, White Goods, Mechanical Engineering, Industrial Service Engineering, NVQ level 2, NVQ Level 3, Electrical Engineering, Electro-Mechanical Engineering

Remote Work :

No