Location: Universal City CA Type: 8 months contract on W2 | | | |
Qualifications:
- Proficient in Microsoft Word Excel and Outlook;
- 1 years experience within the entertainment or theme park industry preferred; or equivalent combination of education and experience.
Responsibilities:
Performs administrative responsibilities in support of venue(s) and venue management including but not limited to;
- At the direction of management preparing/reviewing/adjusting daily/weekly team member schedules show schedule/rotations and set grids
- Budget tracking to include; track daily/weekly labor daily flash reports and overtime justifications and team member TimeKeeper correction and overpayment letters
- Venue supply inventory maintenance and ordering
- Maintaining company information and TSAT communication boards
- EHS: housekeeping inspections and compliance tracking.
- Segment/annual Training and TSAT survey coordination/tracking. 50%
- Provides work direction to team members;
- Communicates company and venue specific expectations of behavior and performance standards reporting to Management any deviations from the expectations
- Initiates team member feedback discussions for recognition and performance improvement
- Compiles written documentation of observed behaviors for Management. 5%
- While traveling to/from venue(s)/location(s) observes and monitors shows/sets/BOH to ensure highest standards of show quality guest and team member satisfaction and safety are being achieved;
- Communicates to Management any observed show quality guest team member or safety issues utilizing the necessary departments and Entertainment manager on duty to expedite a resolution.
- Monitors the quality cleanliness and facility maintenance standards to ensure the FOH/BOH venue is Show Ready for our guests and Team Members at all times
- Open and follow up on work orders through completion.
- In the absence of the Management oversees the operation of venue:
- Reinforces the application of all company policies & procedures as well as addressing any immediate employee relations issues pertaining to the venue(s).
- Communicates information relevant to the operation of the venue(s) to both management and team members. 10%
At the direction of management supports opening and/or closing duties for the venue(s) including but not limited to:
- Checking in cast and crew
- Participate in daily startup meetings including the compiling of daily information for distribution
- Handling all staffing issues resulting from team member sick calls
- Monitoring startup/shut down procedures
- Communicating operational readiness or staffing/technical problems with partnering departments
- Adjusting staffing levels grids and rotations to accommodate park attendance/business needs 25%
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Perform other duties as assigned.