eCommerce Digital Project Manager

pa hrefhttpswwwwilliamscommercecomWilliams Commercea is a digital agency established for years and part of the Next Communications group a UK PLC with a global footprint across offices in countries We help brands grow by redefining and accelerating the digital customer experience creating rapid value and enabling future digital businessbrppstrongRole overviewstrongbrppBased in our Leicester office days a week and days remote (strongTBDstrong) the eCommerce Digital Project Manager will deliver project builds and continuous development programmes for our eCommerce clientsppReporting to the Delivery Director the eCommerce Digital Project Manager will align ongoing client work with department capacity and process ensuring the success and retention of existing clientsppstrongAs aneCommerce Digital Project Manager atWilliams Commerce you willstrongpulliScope manage and deliver digital solutions (eg (green field builds continuous development) across a range of clients focusing on eCommerce web buildsliliOptimise solution delivery to a performance framework oriented around client digital goals usercentricity and digital best practices (eg commercial KPIs customer acquisition and engagement core web vitals accessibility SEO and sustainability)liliCollaborate with WCL teams (eg Marketing Design BA QA Development and PM) to deliver WCLs programme of client work efficientlyliliSet realistic schedules and timelines allocating resources (both internal and external) and adjusting inflight to deliver work effectivelyliliManage project risks dependencies issues and decisions Eg adjusting budgets and timelines for scope changes and delays managing partner groups and availability to keep work on trackliliDeliver an excellent level of client service defining and delivering client goals collaborating and managing expectationsliulpstrongYstrongstrongou will bringstrongpulliAt least years of direct experience delivering digital projects from requirements gathering through to postlaunch in an eCommerce settingliliClientfacing experience managing the delivery of digital services within an environment that values performanceliliProficiency in handling a variety of tasks and team members with different skills in a dynamic settingliliIndepth technical knowledge of at least one eCommerce platform (eg Magento Shopify BigCommerce) including integrations (eg ERP PIM)liliA working familiarity with data be that user research behavioural analytics or complex product cataloguesliliExcellent communication and followup able to flex your style to deal with Clevel to juniorlevel staffliulpstrongAnd in return Williams Commerce offersstrongpulliUp to holidays bank holidaysliululp Employee health care (after one years service)pp Professional development conferences workshops seminars courses and webinars are all there for the takingpp Healthcare and pension planspp Company equipmentpp Discounted city parkingpp Onsite gympp Free healthy snackspulpstrongWhy UsstrongbrppWilliams Commerce recognises that managing diversity is a continuous process of improvement and not a oneoff initiative Therefore we develop and review our diversity strategy on an annual basis to support the achievement of business goals including ways of addressing the diverse needs of our clientsppAs a growing global company we focus on fairness and inclusion ensuring that merit competence and potential are the basis for all decisions about recruitment development and appraisals Williams Commerce takes pride in keeping up to date with employment law and best practices when promoting equal opportunities and ensuring a diverse workforcep