DVP - Liability and Operations

To manage liability operations for PAN India.
Collaborating with other senior management to formulate strategy.
Ensuring regulatory compliance
Overseeing implementation of IT systems

Responsibilities:

Responsible for Centralized Liability Operations (CASA & TDTDS payments & clearing)
Formulate business strategy with others in the executive team.
Design policies that align with overall strategy.
Implement efficient processes and standards.
Coordinate customer service operations and find ways to ensure customer retention.
Ensure compliance with local and national laws (e.g. data protection).
Oversee the implementation of technology solutions throughout the organization.
Manage contracts and relations with customers vendors partners and other stakeholders.
Evaluate risk and lead quality assurance efforts.
Oversee expenses and budgeting to help the organization optimize costs and benefits
Mentor and motivate teams to achieve productivity and engagement.
Report on operational performance and suggest improvements.
Responsible for effective Resource Management Vendor Management support to Business Partners and Operation Centers.
Should be able to Mentor and Coach his/her team on the business processes.

Requirements:

Familiarity with all business functions including HR finance supply chain and IT
Experience with implementing IT systems
Knowledge of data analytics and reporting
Good with numbers and financial planning
Outstanding communication and negotiation skills
Excellent organizational and leadership ability
Analytical mind
Problemsolving aptitude

Graduate / Postgraduate
Minimum of 15 years of work experience in banks
Domain Knowledge: Should have exposure in BFSI Operations preferably Liability Operations (CASA & TD TDS payments & clearing).
Should possess good communication