Duty Manager

Duty Manager
Experience : 35 Years
Job Description of Manager

Handling operations on day to day basis.
Key management includes Opening &Closing of shift (inpresence).
Cash Management: includes issuing of daily floats handling cinema imprest shift banking shortage control etc.
Monitoring and Controlling of
Quality level of Products and Services
Customer satisfaction
Merchandising and Marketing
Operating costs
Sanitation cleanliness and hygiene of the entire area under his/her purview.
Ensure optimum performance in specific jobs assigned in the above areas.
Conducts daily briefing & Sets up targets/ goals for the shift makes constant effort to achieve the same.
Check for staff grooming/ discipline.
To introduce new ways and means to minimize transaction time at box office and at the concessions.
Oversees the services of Cinema from boxoffice to concessions and cleaning to ensure highest standards and quality services at all times.
Conducts operation training to Service Associate & Duty Officers (under the guidance of Cinema Head)to enhance job performance and productivity.
Coaching to ensure complete adherence of operation SOPs.
Ensures that displays are updated at all times and effectively coordinates with Programming &Marketing for compliances.
Maintains minimum stock levels of all items and participates in inventories on weekly basis.
Must be willing to Work in a team environment with total hands on approach.
Have strictest controls on cash handling and ensure that here is no pilferage of moneys and safe procedures of money handling are adhered to.
Display & Commercial compliances to be ensured during QSC (Quality Standards Checklist)
Make QSC (Quality Standards Checklist) at start of the shift and escalate concerns to respective departments while keeping Cinema Head Informed.
Must work towards making the PVR a successful brand and in all ways to act honestly diligently justly and truthfully.
Achieving the shift targets set by Cinema Head.

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