Dutch Speaking Lifestyle Manager (Travel/Lifestyle)
Posted on :
06-12-2022
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-12-2022
Job Description
Req ID : 1783924
Dutch Speaking Lifestyle Manager (Travel/Lifestyle)
About the Client
Our Client has a simple goal and that is to become the most trusted service business in the world. They are the leading global lifestyle management business with a presence in over 22 offices globally and more than 1000 employees. They use their expertise, technology and buying power to grant their members direct access to the best travel, live entertainment, dining and luxury retail services. They also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
They deliver their service through a combination of the company s proprietary, unique technology-enabled platform and the expertise of their highly trained lifestyle managers. Our client is growing quickly and they have ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.
Role Overview
Are you
About the Client
Our Client has a simple goal and that is to become the most trusted service business in the world. They are the leading global lifestyle management business with a presence in over 22 offices globally and more than 1000 employees. They use their expertise, technology and buying power to grant their members direct access to the best travel, live entertainment, dining and luxury retail services. They also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
They deliver their service through a combination of the company s proprietary, unique technology-enabled platform and the expertise of their highly trained lifestyle managers. Our client is growing quickly and they have ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.
Role Overview
Are you
- a person who loves working in the travel & lifestyle industry?
- the person your friends always turn to for suggestions on their holiday destinations?
- always in the know about the new restaurant openings in town and best places to go to?
- someone who thrives in a fast paced and fun working environment?
- someone who understands the culture and norms in Belgium, and can speak the languages required?
- fluent in Flemish, Dutch and French ?
Yes? Read on
Our Client is looking for a passionate, motivated, and resourceful individual to join their Lifestyle team. As a Lifestyle Manager you will be fulfilling requests for Travel, Retail, and Entertainment (concerts, sports, culture, and much more) including Restaurants, Clubs & Bars on behalf of the company s Dutch speaking members. You will use your expertise to help the company s members get the most from their lives, whilst growing knowledge within your team and across the company. You will use your research and communication skills to provide personalised solutions to our client s members requests within specified time frames on a Premium level.
Job Type: Hybrid | Full-Time
Our Client is looking for a passionate, motivated, and resourceful individual to join their Lifestyle team. As a Lifestyle Manager you will be fulfilling requests for Travel, Retail, and Entertainment (concerts, sports, culture, and much more) including Restaurants, Clubs & Bars on behalf of the company s Dutch speaking members. You will use your expertise to help the company s members get the most from their lives, whilst growing knowledge within your team and across the company. You will use your research and communication skills to provide personalised solutions to our client s members requests within specified time frames on a Premium level.
Job Type: Hybrid | Full-Time
Requirements
- Fluent in Dutch
- Fluent in French is advantageous
- Experience in the hospitality business, e.g., as a hotel concierge, front desk or in guest relations, Food & Beverage professional
- You have a good knowledge of Belgian gastronomy and dining trends, as well as in culture and sporting events
- Energetic and motivated team player who enjoy the challenge of meeting and beating targets
- People who are passionate about delivering high quality and personalised customer service and have excellent research skills
- People who can use their initiative and creativity to best satisfy the needs of our members
- You have strong communication skills and love to provide excellent service and quality daily
- Flexibility : Ability to work shifts and weekends. ( This position is a 40-hour work week with day / evening shifts. Shifts are either Tuesday - Saturday / Sunday - Thursday ; between the hours of 6:00 - 22:00 SAST / with at least one late shift per week)
Responsibilities
- Service our members in a polite and professional way at all time
- Design requests by telephone and email in Flemish, Dutch French and English mainly in the areas of restaurant/club reservations, gift organisation, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing for premium cardholders, considering all the needs of the customer
- Preparation of tailor-made quotations, confirmations and documents, administrative processing, and invoicing via the companys own accounting department
- Keep yourself up to date within all Lifestyle trends for the Belgium market
- Active sale of promotions and exclusive events
Benefits
Our client s people are at the heart of their business and they have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where they celebrate those who have gone that extra mile in their role. They also encourage all their staff to incorporate their aspirations and interests into their career at the company and they are there every step of the way in supporting development.
Our employees in Cape Town enjoy a range of benefits
- Offer flexible work arrangements including Hybrid/Remote work possibilities
- Basic Salary plus performance related bonuses
- Annual Leave of 15 days per annum, 20 days per annum from the second year and an additional 3 extra days of annual leave in their third year.
- Lucrative Company Loyalty Reward program this is a bonus (although they prefer to refer to this as extra spending money ) that is awarded once these milestones are reached.
- One (1) month paid Sabbatical after 5 years of Service, without tapping into annual leave
- They also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who dont have a car).
- ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
- Working Holidays! - work up to 4 weeks a year in another location = travel and work.
- Access to lots of great travel and entertainment discounts as the company s clients would!
- Amazing office vibe with a multicultural and global team.
- Safe and secure offices located in Cape Town Foreshore, with complimentary off-street parking for those in office days.
Commitment to Diversity
Our Client encourages diverse philosophies, cultures and experiences. They appreciate diversity and are dedicated to creating an inclusive work environment for their employees. This idea unites the teams at their company. All aspects of their relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.
We are looking forward to hearing from you!
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Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.
Fluent in Dutch Fluent in French is advantageous Experience in the hospitality business, e.g., as a hotel concierge, front desk or in guest relations, Food & Beverage professional You have a good knowledge of Belgian gastronomy and dining trends, as well as in culture and sporting events Energetic and motivated team player who enjoy the challenge of meeting and beating targets People who are passionate about delivering high quality and personalised customer service and have excellent research skills People who can use their initiative and creativity to best satisfy the needs of our members You have strong communication skills and love to provide excellent service and quality daily Flexibility : Ability to work shifts and weekends. ( This position is a 40-hour work week with day / evening shifts. Shifts are either Tuesday - Saturday / Sunday - Thursday ; between the hours of 6:00 - 22:00 SAST / with at least one late shift per week) Responsibilities Service our members in a polite and professional way at all time Design requests by telephone and email in Flemish, Dutch French and English mainly in the areas of restaurant/club reservations, gift organisation, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing for premium cardholders, considering all the needs of the customer Preparation of tailor-made quotations, confirmations and documents, administrative processing, and invoicing via the company's own accounting department Keep yourself up to date within all Lifestyle trends for the Belgium market Active sale of promotions and exclusive events
Employment Type
Full Time
Key Skills
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