Customer Support With German

Customer Support with German (Remote work in North Portugal)

Rotational shifts

Start date: 22/05/2024

About the project:

As a Customer Support Advisor your mission will be to assist our customers with the management of rental car reservations potential cancellations and billing and payment issues. Your future project is a company that provides rentacar services in Portugal and more than 70 countries and territories.

What you will be doing:

• Assist customers through multiple channels (email or phone) enthusiastically and professionally
• Support customers with booking management cancellations and billing issues.
• Attracting potential customers by answering questions about rentacar reservations and their different modalities suggesting and adding information about these services to meet the customer needs

Requirements:

• Communicative German (must be B2)
• Communicative level of English language (B2)

What we offer:

• Temporary employment contract of Initial duration of 12 months (Option to extend for another 12 months)
• Fulltime
• Monthly Base Salary 1010 gross
• Holiday and Christmas bonus 2 extra month salaries per year
• Monthly Variable Bonus of 120 (depending on performance)
• Health Insurance
• Equipment provided

Apply today by submitting your CV including your full name contact information and email address.

Remote Work :

No