Customer Support Executive Looking For Female Only
Posted on :
06-02-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2508247
About Taxmann
Taxmann is India s leading publisher on Taxation and Corporate Laws. We maintain the largest and most accurate online database on Income Tax GST Indirect Tax International Taxation Corporate Laws Accounts & Audit Insolvency & Bankruptcy Code and Indian Acts & Rules. Taxmann Group is the only publishing & product development company in India with complete backward and forward integration right from the selfowned paper printing unit to inhouse research and editorial team and finally reaching the reader through its distribution network across India along with a robust technology team that ensures delivery of the content in various digital formats.
Job Responsibilities:
Expertise in handling out bound sales.
Ability to communicate clearly with customers.
Identify potential customers to sell Taxmann s products. Demonstrate them Products and Services. Close sales deals and maintaining good customer rapport.
Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
Follow and achieve sales goals on a monthly quarterly and yearly basis
CRM Operations is mandatory wherein one has to maintain customer s record and the activities done for one single customer
Excellent Customer service skills.
Attend trainings to stay up to date with the specifications of new products and service offerings.
Fluent in English.
Typing Speed 2030 words per minutes.
Proficient in regional languages
Essential Skills:
Communication Skills
Interpersonal Skills
Writing Skills
Initiative Driven
Leadership Skills
Thinking / Creative Skills
Team Management
Required Experience
Total experience (Year wise) : 1 year experience
Experience Work wise in capacity of : Sales
Preferred Industry/ Company : NA
Budget 25k max
inbound lead generation,outbound marketing,inside sales,customer support,cold calling,lead generation,customer relationship management
Employment Type
Full Time
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