Employer Active
Responsibilities:
• Interact with customers over the phone to understand their banking needs
• Provide excellent customer service to achieve customer loyalty
• Resolve problems over the telephone on the spot
• Convert sales opportunities in order to meet financial targets
• Clarify and explain procedures and products over the telephone
• Capture and report customer feedback towards continual product development
• Performs the necessary & right action on systems and tools in order to fulfill the customer request properly and maintain the company’s financial position
• Recommends process improvements to facilitate the Customer care work and delight the customers
Full Time