Customer Service Executive
Posted on :
19-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2339189
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Employment Type
Full Time
Department / Functional Area
Key Skills
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