Are you passionate about Customer Support Do you have a knack for Polish and English languages If so an exciting Remote role as a Subject Matter Expert in Romania is waiting for you!
We are collaborating with a toptier BPO company to recruit a standout individual to join their team assisting customers and partners of a wellknown dietary supplements brand. In this position you will be the ultimate product specialist ensuring customers enjoy an excellent experience at every interaction.
Eager to share your expertise and discover a captivating Romanian city This is your opportunity!
Responsibilities
- Be the primary point of contact for customers and partners! Address inquiries resolve issues and deliver exceptional service via calls emails chats and tickets.
- Be a champion of customer experience! Provide stellar support that keeps customers satisfied and encourages repeat business.
- Maintain immaculate records! Update customer databases and document interactions for future reference and campaigns.
Qualifications
- Reside anywhere in Romania or be open to relocating to this beautiful city.
- Be a communication expert! Possess excellent written and verbal skills in Polish (C1) and English (B2).
- Are you techsavvy Proficiency in using MS Office applications is required.
- Be dependable responsible and maintain a positive attitude.
- Patience is crucial! You ll need excellent customer service skills with a friendly and helpful demeanor.
- Bring enthusiasm! A highly motivated and energetic approach is essential.
- Planning and decisionmaking skills are vital for success.
Benefits
- Competitive remuneration and benefits package that aligns with your experience and performance.
- Double the rewards! Receive a signon bonus in addition to performance incentives.
- Join a vibrant and fun team! Work with a multilingual multicultural team in a positive and friendly environment.
- Learning is essential! Receive comprehensive paid training to excel in your role.
- Relocation simplified! We ll provide support to help you settle in ClujNapoca.
- Realize your full potential! We provide the guidance and tools necessary for your success.
Are you prepared to become a dietary supplement specialist Apply now!
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