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About LampShopOnline:
At LampShopOnline a frontrunner in the lighting industry we pride ourselves on our comprehensive range of lighting solutions and accessories. Amidst an exciting phase of explosive growth we are keen to welcome new talent into our team. Joining us means becoming part of a dynamic innovative team dedicated to excellence and customer satisfaction. Our work environment encourages collaboration and the pursuit of excellence ensuring every team member has the opportunity to make a significant impact.
Job Summary:
As a Customer Satisfaction Executive at LampShopOnline amidst our explosive growth youll become a key member of our dedicated team of Customer Satisfaction Executives all committed to enhancing customer satisfaction. Your focus will be on understanding and meeting customer needs addressing their concerns and continuously working towards improving the overall customer journey. In this collaborative role you will be instrumental in representing the voice of the customer within our organisation and driving changes that enhance customer satisfaction. Your responsibilities will include managing inbound customer service and sales calls live chat interactions and support tickets ensuring a seamless and positive experience for every customer.
Key Responsibilities:
Required Experience:
Comprehensive Benefits Package:
Join Our Team:
If youre passionate about customer service and looking for a role where you can truly make a difference wed love to hear from you. At LampShopOnline youll find a supportive environment where you can grow professionally and contribute to our success.
Full Time