Customer Operations Associate
Posted on :
05-12-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 1783528
Responsibilities:
• Create New Master Accounts/Sub Accounts.
• Assign routes/profiles/products and prices.
• Manage System Users and assign Roles.
• Manage Clients Balances/ credit limits/Credit Notes/Debit Notes
• Maintain price change notifications to customers.
• Support Clients/account managers for all their customer requests.
• Sender Registration handling for all networks.
• Manage System Rules.
• Generate reports as per customer requests.
• Handle all customer's Throughput/Sessions/priorities requests/inquiries.
• Escalate bugs and technical issues.
• System coverage update. MCC/MNC/Prefixes.
Employment Type
Full Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
