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Customer Happiness Agent
drjobs
Customer Happiness A....
drjobs Customer Happiness Agent العربية

Customer Happiness Agent

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1 Vacancy
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Jobs by Experience

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1 - 2 years

Job Location

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Cairo - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1324787

Job Responsibilities:

  • Interact with Bocsha customers over phone, WhatsApp and email messages.
  • Place customers’ orders on daily basis and resolve any issues in a timely manner.
  • Follow up with customers to ensure they got the service they require
  • Respond to customer inquiries on social media (In, Fb)
  • Build a strong relation with our clients and guide them with all their needs

Job Requirements

  • 1 year or above - experience in customer service
  • Communication Skills
  • Teamwork
  • Ability to handle pressure
  • Ability to promote and sell products or services.
  • Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
  • Ability to determine customer needs and provide appropriate solutions
  • Ability to communicate correctly and clearly with customers

Employment Type

Full Time

Company Industry

FMCG / Foods / Beverages

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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