Customer Operation key account specialist
Posted on :
06-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2435858
- Order to cash (end to end process) checklist, order booking, clean/dirty order process, following on a timely manner starting from quotation implementation, order booking, purchase order, shipping, provide original docs, customs process up to delivery to the customer
- Ensuring that customers receive accurate and timely delivery of products, systems or service, ensuring efficient and accurate input of customer orders into order management SAP system until process to our feeder factories (SCM process) and preparing all documentation needed to comply with local regulations
- Order booking checklist should always be followed 100%, dirty/clean order SFDC should be followed 100% for orders before booking order (any exception must be approved in writing by manager or delegate), proof of delivery for 95% of outbound orders value within the same month
- Regular customer visits with complete OBL analysis/updates, on time delivery 90 % for 12 months average, quarterly reviewing of lead-time with FF and distribution of LT to sales, forecasting revenue accuracy 90 % 12 months average, effective customer communication, reviewing order’s modification and cancelation on SAP every week by order registration report
Employment Type
Full Time
Department / Functional Area
Key Skills
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