CSE- CSR- Bangalore
CSE- CSR- Bangalore
Posted on :
22-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-02-2024
Job Description
Req ID : 2555759
Overview:
The Customer Service Representative (CSR) also known as Customer Service Executive (CSE) plays a crucial role in providing exceptional customer service and maintaining a positive brand image. The CSR/CSE serves as the frontline for customer inquiries complaints and feedback and is vital in ensuring customer satisfaction and retention.
Key Responsibilities:
- Manage incoming calls and customer service inquiries
- Identify and assess customers needs to achieve satisfaction
- Handle customer complaints provide appropriate solutions and alternatives within the time limits
- Resolve customer complaints via phone email or social media
- Gather feedback and provide suggestions about new products or services
Required Qualifications:
- Graduate & Undergraduate
- Fresher & Experience
- Fluency in Hindi Kannada Malayalam Tamil will be added Advantage.
- Excellent communication and presentation skills
Apply now .
communication,customer service,adaptability,time management,csr,cse,hindi,kannada,malayalam,bpo
Employment Type
Full Time
Company Industry
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