CRM System Analyst &....
CRM System Analyst & Developer
Posted on :
03-10-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1607908
- Analyzing business and sales requirements and subsequently contributing to developing them into CRM solutions and applications, as well as testing and integrating them to current CRM systems and contributing to the optimization of implemented systems.
- Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including CRM, UNICAM and CMS.
- Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending on suitable corrective and preventive action in that regard.
- Monitoring the performance of servers and applications and ensuring they are running smoothly on daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems.
- Integrating CRM system with other internal/external systems (such as Billing System, Provisioning System, ERP, Integration APIs, RPA, e-Shop …etc.) and support other teams by providing the needed queries and/or APIs
Employment Type
Full Time
Department / Functional Area
Key Skills
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