CRM System Analyst Developer Internship

CRM System Analyst & Developer Internship
We are looking for a fresh graduate to join the Technology and Digital Innovation Department for a one-year internship contract under Zain Youth Program.

Your Tasks Will Be

• Analyzing business requirements and subsequently contributing to developing them into current solutions and applications, as well as testing and integrating them to current systems and contributing to the optimization of implemented systems.
• Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including CRM, UNICAM, CAD, Workflow and CMS.
• Assisting in coding, implementing, and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending on suitable corrective and preventive action in that regard.
• Monitoring the performance of servers and applications and ensuring they are running smoothly on daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems.