Coordinator Sales - Account Management
Posted on :
14-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2623872
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About the job
Role Summary
Responsible for improving productivity by dealing with customer queries and responsible in
transmission methods optimization and documentation.
What’s On Your Plate?
- Coordinate and collaborate with other departments for sales related matters (Marketing,
- Operations and Finance department)
- Act as a first point of contact and respond quickly for partner restaurant queries or
- complaints, calls and emails if the Sales Representatives are not available and delegate the
task to the appropriate Sales Representatives
- Upload and update restaurant information online and in a timely manner
- Responsible for setting up and configuring the system for new partners and trainings and
- system issues from the vendor/partner side
- Update and monitor the closed restaurants
- Collection and documentation of restaurant contracts and amendments, filling of restaurant
- contracts, and other sales related data
- Prepare contract delivery and pick up report on periodic basis
- Manage quality account of the restaurant, ensuring continuous partner relationships and
- resolve operations issues between partner restaurants, users/partner restaurants and users
- Prepare reports for partner restaurants on transmission methods, assist in programming and
- replacing GPRS printers and train restaurant/call center personnel on how to use
transmission system (GPRS, Pigeon software)
- Maintain accurate records of all sales and prospecting activities including:
- Follow-up activities
- Transmission methods reports
- Contract delivery and pickup report: Acknowledgment of the contract receiving
- and delivering for new restaurant
What Did We Order?
- Bachelor’s Degree in relevant field
- MS Office, Excel Certification
- Knowledge of CRM
- Presentation, Interpersonal, Communication (written and verbal), Customer Service, Problem
- Solving and Negotiation Skills
- Ability to meet deadlines and be flexible in working
- Ability to build good relationships with clients
Employment Type
Full Time
Department / Functional Area
Key Skills
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