Content Designer

Job Description:

Contractor - Job Summary

We're looking for a Senior Content Designer to help plan, create, and manage product content to support a 9-12 month customer migration program.

Job Responsibilities

• Deliver content components (UI language, product education, accessibility content etc.) that's on-brand and meets our legal and editorial standards
• Contribute to the structural design of product experience (navigation, labeling, flow)
• Lead adherence in content governance and approvals process
• Use and actively contribute to content systems (standards, voice and tone, messaging, and accessibility libraries)

Required Qualifications, Capabilities and Skills

• Bachelor's Degree in relevant discipline (e.g., Interaction Design, HCI, English, Rhetoric), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
• Self-directed in both planning and structuring your effort, and executing and expected levels of quality; you don't need someone guiding you through the work
• Prior work involves collaboration within design teams (with other Product Designers, UX Researchers, and Content Designers) and cross-functionally with Product Managers, and Software Engineers
• Advanced skills in UX Writing and Information Architecture; Intermediate ability in adjacent skills such as User Research, Interaction Design, and Visual UI Design
• Thorough knowledge of English language, grammar, spelling, punctuation, and usage
• Experience working with brand and copy standards, including style, voice and tone
• Comfortable and confident when presenting work to cross-functional Directors

• Use and actively contribute to content systems (standards, voice and tone, messaging, and accessibility libraries)

Preferred Qualifications, Capabilities and Skills

• Advocate for Accessibility Guidelines and Inclusive Design practices
• Demonstrated experience with user-centered and human-centered design approaches
• Familiarity with the organizational navigation required for content compliance, including legal and accessibility reviews
• Demonstrated understanding of how design connects with broader business value

Skills : UX Writing,Visual UI Design