Contact Center Engineer
Posted on :
22-11-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1764526
Responsibilities:
• Engineering team resemble one of the highest technical authority inside ESC.
• Handling Contact Center design and represent the reference technical point of both the Build/RUN teams.
• Help Presales/Sales Channel to tailor and validate the design, help the operational team in their support.
• Enable service creation / new offers : Tenant Management O365, Contact365 (WorkStreamPeople).
• Enrich the value proposition of existing services : Direct Routing, Operator Connect
• Technical Expertise : consulting for customer deployement.
• Working as Technical stream leader for the TTM and Nursery Projects.
• handling of the Technical Product development with the Vendor.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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