Community Associate, Enterprise

About Us



At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrows world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.


About the Opportunity


A Community Associate is the primary point of contact for the community and acts as the
face of WeWork.


Goals and Objectives


Illustrate WeWorks core values and strive to achieve our mission

Comply with all enterprise company requirements as stated in the handbook

Support the Community Management team to achieve the following:

Manage administrative tasks to ensure smooth functioning of day-to-day

operations

Create a welcoming and collaborative community environment amongst our

members through events and building relationships between members

Ensure that your building is fully operational and processes are running

smoothly

Take direction from the Community Lead and the Community Manager to

support the Community Team as necessary

In this role, youll:


Greeting /Point of Contact


Be the first and last point of contact for all of the clients employees and guests in the

space

Cover the front desk during business hours required by enterprise member

Greet and check-in member guests utilizing Enterprise systems

Answer walk-up member and guest questions or refer the inquirer to additional

resources

Adhere to enterprise member code of conduct and dress code


Membership Management


Work on community initiatives designed to develop connections between members,

including member introductions, event support, email and print communications

Be active on the WeWork member network as well as enterprise company

communication system

Solve member-related issues to ensure a cohesive community


Events and Community Management


Assist with set-up and breakdown of events, including ordering food and beverages

Assist in sourcing and scheduling of events with Community Lead or Community

Manager

Promote events through creation of marketing materials


Building Operations and Management


Assist with move-ins and move-outs; act as point of contact for new employees

regarding office operations and building amenities

Assist with building operations and maintenance to ensure the highest level of

member experience

Manage keycard activations and bike room access requests where

applicable

Ensuring the building is clean and well kept

Submit building receipts to the Community Lead and the Community

Manager for expense reports

Mail and Package responsibilities as needed

Identify issues for escalation to the Community Lead and the Community Manager

and document accordingly

Inventory, order and restock of office supplies



About You



Wed love to hear from you if you meet the qualifications below:

College graduate with a four-year degree preferred, but not required.

Customer service and/or sales experience a plus.

Must have strong verbal and written communication skills.

Outstanding interpersonal and multitasking skills.

Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.

Passion for entrepreneurial communities.

Passion and understanding of WeWorks mission and values.

Proficient in basic computer skills.



Life at WeWork



Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires youbecause together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.


WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.
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