Collections and Recovery Specialist with Portuguese and English

Were looking for a Collections Specialist with experience in the finance/credit/banking sector with a native level of Portuguese and a B2 level of English.

Apply now to join an international company in Oeiras!

Tasks

In your daytoday you will:

• Ensure target achievements (NPL Risk Cost and Amounts in Days past Due)
• Manage accounts not defaulted in order to identify reasons for unpaid and collecting amount in arrears in the short term
• Set strategy for accounts in default minimizing potential losses for the company (small and large transactions)
• Provide accounts in default following the companys rules and policies
• Manage relationship with external suppliers: Lawyers and recovery agencies
• Ensure delivery on time reporting required by Local and Group Risk

Requirements

Youre the person were looking for if:

• You have between 45 years of experience in Collections & Recovery desirably in the credit industry
• You have a university degree preferably in Economics Management/ Administration or similar
• Youre able to manage relationship with suppliers: setting targets and follow up on results
• Youre wiling to perform client visits (in large cases)
• Youre available to travel (1015%)
• You have a general knowledge of Financial Institutions practices
• You have a fluent level of English and a native level of Portuguese
• You have an advanced command of Excel (pivot tables vlookup functions...)
• You have good negotiation skills both over phone and face to face meetings
• Youre highly autonomous independent and focused on maintaing a high level of productivity
• You enjoy collaborating with other departments
• Youre disciplined and know how to prioritize your tasks effectively
• You have great problemsolving skills

Benefits

Were offering:

• Competitive salary annual bonus
• Hybrid work (3 days of homeoffice)
• Ticket restaurant
• Health insurance
• Life insurance
• Flexible working hours (Monday to Friday: 89 am to 56 pm)
• Travel expenses will be covered by the company