Collection Specialist

Job Description

• 
  Follow up on AR collections through calls and emails.
  
• Knowledge of billing procedures.
  
• Reconciling payments to ensure the accounting system reflects the correct transactions
  
• Posting payment and reconciling with bank statements
  
• Updating the aging report with the client’s comments on payments status
  
• Communicating with account managers for high-aging clients.
  
• Checking the client’s payment history for accurate communication in terms of collection (eg: checking advances)
  
• Issuing Credit-Memos for clients.
  
• Support in the end-of-month closure
  
• Ability to identify errors
  
• Report summary of completed tasks and issues.
  
• Appropriate handling of sensitive information
  
• Handling customers' questions and requests.
  
  
  

Job Requirements

• Bachelor’s degree in finance/accounting (preferable)
  
• MS office knowledge: excellent word, excel knowledge
  
• One Year minimum experience in collection
  
• Able to deliver quality work under pressure
  
• Attention to detail and have numerical skills
  
• Strong customer service skills
  
• Fluent English is a must
  
• Time management skills
  
• Negotiation skills
  
• Ability to work to deadlines
  
• Available to work night shifts