Clinical Application Specialist - Ultrasound, General Imaging, N

Job TitleClinical Application Specialist - Ultrasound, General Imaging, NSW North
Job Description
Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems. With nearly 40,000 employees working in 100 countries, we are committed to helping create meaningful moments of care, whether in the hospital room, the living room, or the boardroom.

An exciting, commercial opportunity has recently become available for a
Clinical Application Specialist General Ultrasound NSW North,
to join our high performing team where your clinical experience within radiology ultrasound and customer centric approach will be highly valued.This role is Sydney based and joins the local ultrasound team in covering a defined territory of NSW North. Reporting to the Clinical Application Manager Ultrasound, you will work with a broad spectrum of stakeholders and customers and play a pivotal role in the ongoing success of our Ultrasound business.

Providing clinical support throughout the entire life cycle of the relationship with both new and existing customers, you will work in partnership with Account Managers to deliver pre-sale presentations and demonstrations on the Philips Ultrasound portfolio including advanced imaging techniques. You will play a pivotal role in maximizing customer satisfaction, and elevating the efficiency of patient care, through providing effective training around the optimal use of our equipment once delivered / installed and handed over by Philips.


Other key responsibilities


Promote Philips Healthcare solutions during customer visits, product demonstrations, seminars, and trade shows

Train customers in applying optimal usage of the equipment delivered enabling users to follow clinical procedures and protocols to achieve best practice

Train / re-train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment

Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction

Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations

Support product launches and advise the sales team of market feedback

Keep up to date with new developments in the clinical application and operating field of the relevant equipment

Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

Supporting the business with input on configurations and working with the Account Manager to provide clinical feedback to assist in funnel management


We are looking for someone who has


Postgraduate studies in General Imaging Sonography are required as well as in-depth clinical experience within a public and/or private medical imaging department

Experience with Advanced Imaging technologies, or imaging subspecialties highly regarded

Previous experience in presentations and training or experience within a commercial environment will be high regarded

Outstanding relationship building and communication skills

High levels of motivation, energy, and a drive to achieve results

Desire to be in a commercially focused clinical role, partnering the business

The ability to travel across ANZ as required.


Our Offer:

The work we do at Philips changes lives for the better. Its not just innovation for the sake of innovation. Its innovation for the sake of people. For us, its about helping communities everywhere and addressing the big issues head on.

We offer a competitive salary, on-going training and development opportunities, outstanding benefits, and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.