Client Care Support

Unlock Global Opportunities with Property Management: Join Our Client Today!

Imagine a role that offers you more than just a job but a journey filled with exceptional perks. As a member of our client s team in a renowned property management company in Australia youll experience global opportunities without leaving the country. This isnt just a regular position its a chance to immerse yourself in an international role while working from the comfort of your local surroundings. Here at our clients company youll discover unique advantages that set them apart from the rest. As a Client Care Support you will be responsible for assisting Account Managers Senior Account Managers and Team Managers as needed to ensure smooth operations and excellent client service. Your duties will include completing daily tasks and managing diary notes to maintain organized and efficient workflows.

• Minimum of 23 years of relevant combined experience in Customer Service and Admin Support
  
• Proficiency in PC skills with the ability to pick up new systems easily
  
• Attention to detail
  
• Ability to multitask and excellent time management skills
  
• Capacity to handle a high volume workload
  
• Wellorganized and responsible
  
• Honest and reliable
  
• Ability to make sound judgments
  
• Customerfocused with excellent customer service skills
  
• Flexibility and patience
  
• Ability to relate well with others and build constructive and effective relationships
  
• Strong problemsolving skills
  
• Proficient with numbers/numerically minded
  
• Commitment to selfdevelopment personally committed to continually improving oneself
  
• Understanding the need for confidentiality and discretion by not discussing work matters with third parties
  

• Assisting Account Managers Senior Account Managers and Team Managers as required
  
• Completing Daily Tasks and Dairy Notes
  
• Arranging Valuations for insurance quotes
  
• Obtaining Insurance Quotes
  
• Creating Disclosure Statements
  
• Assist with draft financials check end of year and 6 monthly financials for accuracy
  
• Arranging the payment of the building manager levies
  
• Handling incoming and outgoing customer communications via phone and email
  
• Raising levies and special levies
  
• Missed discount credits
  
• Completing on charges
  
• Handling invoice splitting and part payments
  
• Completing notifications via our customer communications system
  
• Invoice administration
  
• Any other duties as required
  

• Day 1 HMO coverage
  
• Competitive Package
  
• Temporary WFH arrangement
  
• Prime office locations
  
• Early shift schedule
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Our client Crockers Body Corporate Limited is a renowned property management company headquartered in Auckland New Zealand. With a rich history dating back to 1971 theyve evolved into one of New Zealands largest property management firms. Our client is committed to offering a diverse range of services including residential and commercial property management body corporate management and more. At our client customers rely on their teams knowledge experience and finetuned processes to achieve their property goals.

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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