CCSRP Systems Training Officer

Length of Contract: 12months

Scope of Works

The Systems Training Officers will be responsible for providing contemporary training and support to users of the new TrakCare system and the Acacia solution across NT Health. Training will be delivered via a phased approach across all of NT Health s primary, remote and tertiary healthcare services.

The Training Officers will be required to contribute to the development of training materials, end user support and promotional materials with a focus on clinical workflow application. This includes the delivery of Acacia training via a blended approach of both online and instructor led training in line with agreed training delivery processes and standards.

Key Duties

• Provide input into the development, delivery, evaluation and assessment of training, ensuring that training quality standards are met and users achieve the required level of competency in the new system.
  
• Provide go-live implementation training and support across the Northern Territory for the implementation phases, including out-of-hours training and rostered support, with a willingness to work extra hours when required to ensure the program objectives are met.
  

Requirements

Essential Skills and Experience

• Previous experience or strong interest in delivering high quality workplace training in the use of information systems using blended approaches, applying principles of adult learning and Australian standards applicable to training in a clinical health environment.
  
• Demonstrated knowledge of systems training and commonly used office software.
  
• Demonstrated ability to work well under pressure, remain agile in a fast-paced working environment and effectively manage competing priorities while achieving required objectives.
  
• Requirement to travel by 4WD/light plane and spend periods of time away from Darwin where applicable, and to work rostered and non-standard working hours as required.
  
• Hold a current Northern Territory (NT) driver s licence or the ability to readily obtain.
  

Desirable Skills and Experience

• Degree level qualification in Health or Community Services or a related field.
  
• Certificate IV in Assessment and Workplace Training, or other recognised training qualification.
  
• Substantial relevant experience in clinical or professional service delivery in a community service or health care setting and experience in the delivery of training services relating to computer based information.
  

Personal Qualities required of Candidate(s)

• High level social and written skills with ability to effectively communicate with team members and stakeholders.
  
• Ability to work in a large team environment with members of diverse cultures and backgrounds, build productive relationships within the PMO teams, including project sponsors, senior managers, stakeholders/clients, external agencies and vendors.
  
• Self-starter with high personal drive and a positive attitude.
  
• Disciplined and accountable for supporting and maintaining work products.
  
• Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.
  
• Excellent problem solver and critical thinker.
  
• Promotes teamwork and collaboration by engaging stakeholders and team members.
  
• Services Personnel are also expected to abide (and confirm they will) by the DCDD Corporate Values of Honesty, Professional, Respectful, Accountable and Innovative.
  

Clearance Requirements:

• National Police Clearance
  
• Working with Children (Ochre)
  

Travel Requirements:

• Travel by 4WD/light plane and spend periods of time away from Darwin where applicable will be required, and to work rostered and non-standard working hours as required.
  

Benefits

• Negotiable Salary based upon experience!
  
• Contract extensions highly likely
  
• Salary Sacrifice!
  
• Relocation Assistance!
  
• Advanced Payments!
  
• Fantastic opportunity to work with the Northern Territory Government in the beautiful Top End