Call Center Manager
Call Center Manager
Posted on :
13-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 593924
- A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required.
- Experience managing a call centre or similar is desired.
- Strong background in protection is desired;
- Relevant experience in a multicultural setting is desirable;
- Previous experience in the Middle East will be an asset (not required).
- The candidate might be required to work in turns and shifts (day-night-weekends);
- Proficiency in the usage of computers and office software packages (MS Office) as well as web-based management systems;
- Strong interpersonal, teamwork and organizational skills;
- Proven experience in problem-solving and conflict resolution skills;
- Demonstrated capacity in strategic thinking
- Language requirements:
- Fluency in English is essential,
- Fluent in Arabic is desirable
Employment Type
Full Time
Company Industry
Department / Functional Area
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