Business Development

• Identify and prospect new business/clients via coldcalling and sales activities.
• Build and develop strong relationships with new and existing clients.
• Conduct regular followups with clients to encourage upselling and retention.
• Monitor the progress of the shipment until the final destination.
• Participate in contract setting and monitor customer payments.
• Take ownership of customer issues and follow through till resolution.
• Preparation of Daily Sales Reports (DSR) and updating shipment status to customers on a daily basis.
• Regularly attend team meetings.
• Submit needbased data to Manager.
• Quick response to emails.
• Resolve customer queries regarding shipments.

• Bachelors degree in Business Administration Marketing or related field.
• Proven track record of 12 years in Freight Forwarding or a similar industry.
• Strong communication and negotiation skills.
• Excellent interpersonal skills with the ability to build rapport quickly.
• Goaloriented with a focus on achieving sales targets.
• Ability to work independently and as part of a team.
• Proficiency in MS Office suite.
• Knowledge of freight forwarding processes and procedures is preferred.

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