Employer Active
Responsibilities:
• Responsible for the project implementation, primary analysis of client requirements
• Defining the client business requirements and preparing the reports (BRDs), and then getting sign-off of the BRDs
• Providing system training to clients. Conducting QA onsite for new development/modifications related to the project
• Troubleshooting and helping users in their day-to-day operations during go live phases
• Establishing and maintaining good relationship with clients by communicating and responding to their queries in a professional and timely manner
• Working with clients to refine, prioritize and schedule all the technical assistant requests (TARs)
• Following up with the project manager /development manager on the timely resolution of the TARs
• Helping secure client approval on the specification reports. Applying business knowledge to the application and providing necessary information to support the Product Management team.
Full Time