BUSINESS ANALYST BA

About Spectos

With nearly two decades of technologydriven market research experience and a leading presence across the globe Spectos delivers customers with the eyeopening data they need to sustainably improve customer satisfaction and build customer loyalty.

With builtin internal communication tools rich & responsive data representations insightful crosslocation comparisons rolebased data access automated notification systems and modern social media filters Spectos provides its users with a centralized platform for valuable omnichannel customer data empowering them to win and retain more customers than ever before and make them even happier in the process! The platform is enhanced by dedicated project management teams panel services & multilanguage support to build and maintain largescale projects for multinational organizations.

Tasks

As a Business Analyst successful candidates will have to perform the following tasks under the supervision of our Senior Service Design and IT Staff:

• Closely collaborate with the Product Owner Service Request Owner and stakeholders to analyze business requirements and translate them into solution requirements for IT project implementation
• Participate in the Service Design process to prepare comprehensive ticket requirements according to the Request or Product Owner requests
• Facilitate the business users to identify and prioritize the project initiatives to fulfill the business objectives and meet the project timeline
• Document the business functional requirements in detail and ensure the implementation is in place
• Work with UI for UI design and screen mockup
• Reviewing and providing the appropriate feedback on the final implementation of the user interface
• Serve as an internal point of contact for the development team whenever requirements need to be clarified
• Ability to analyze and calculate data
• Work with the development team Scrum Master to identify and remove impediments that come up during the sprint process
• Assist in software testing activities and cooperate closely with the QAstaff for successful delivery

Requirements

• Degree in Computer Science or Information Systems or equivalent industry experience
• Excellent communication skills in both English Vietnamese and interpersonal skills are obligatory
• Experience in software development as a Business Analyst or Product Owner is advantageous
• Knowledge of the software development process especially software requirement analysis
• Ability to effectively and proactively interact and communicate with senior management internal departments clients and vendors
• Demonstrated ability to write clearly succinctly and in a manner that appeals to a wide audience
• Good UI/UX knowledge/experience
• Good skills in using suitable tools for business modeling drawing business and technical flows/diagrams creating mockups /wireframes/prototypes etc.
• General understanding and experience of business processes as well as an interest in understanding a broad range of business models and needs
• Good problemsolving and troubleshooting skills with a focus on attention to detail
• A proactive cando attitude and strong commitment to the deadline
• Experience in Agile/ Scrum is a big plus
• Willingness to learn new technologies both by training and selflearning

Advantages:

• Experience in Project Management Scrum or other agile processes
• Prior experience in working with international partners from the US or Europe
• Knowledge background or experience in Data Analysis

Benefits

• Working in a professional and dynamic environment
• Attractive salary evaluated on skills and experience
• Great opportunity for career development the option to achieve a senior position within our team
• Have opportunities to work with foreign customers and experts
• Training and stateoftheart technology update
• Vacation days social assurance and medical assurance according to the Labor Law
• Annual leave and holidays by law
• Monthly happy lunch and daily afternoon tea with the company
• Annual team building company trip

Location: Duy Tan Dich Vong Hau Cau Giay Ha Noi